Welcome to platformindia.com, it provides their services to you subject to the following conditions. If you visit or shop at platformindia.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future platformindia.com service or purchase from platformindia.com, whether included in the platformindia.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
Can I place an order online and pick it up at your warehouse?
We would love to see you around at our warehouse, and parcel cannot be collected from our warehouse.
Can I place an order over phone?
No, we do not accept orders or return requests over the phone. The helpline number is to help you with general inquiries.
Can I return any product?
yes, you can do it, if you got any defective product. You must inform about it within 7 days of receiving parcel and send us on our given address.
Can I cancel/change the details of my order?
Yes, order once placed can be cancelled or modified on the website. However, modifications and cancellations can only be executed before dispatch and not post-dispatch.
I placed my order but did not receive a confirmation e-mail. Did the order go through?
Orders placed with Platform India do receive an e-mail confirmation as a standard practice. In case, you have not received a confirmation of your order, kindly go to your account and review your order status. For further assistance, please send an e-mail to email@example.com.
Does Platform India offer Cash on Delivery (COD) service?
You know, here we are dealing only in wholesale and prepayment is mandatory for dispatch to your parcel. sorry.
What payment methods does Platform India accept?
we don't have any payment gateway. You can pay by cheque, cash deposit and Net-banking. Our bank details are given on home page.
Orders placed with Platform India carry no additional costs or hidden charges. The total bill after the order has been placed will reflect the cost of the product, taxes and delivery charges.
How do I check the status of my ord
Are there any hidden costs associated with orders on Platform India?
You can check the status of your order by following steps:
>Log on to your account by signing in.
> Click on My Account tab located on top right of Website header
>Click on My Orders tab located in the left-hand menu.
>Search the order by order number.
By visiting platformindia.com, you agree that the laws of India, under the jurisdiction of the Jaipur Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and platformindia.com
Any dispute relating in any way to your visit to platformindia.com or to products you purchase through platformindia.com shall be submitted to confidential arbitration in Jaipur, India, except that, to the extent you have in any manner violated or threatened to violate platformindia.com intellectual property rights. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator's award shall be binding and may be entered as a judgment in Jaipur court of competent jurisdiction. Fully permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site policies, modification, and severability Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to Platformindia.com. We reserve the right to make changes to our site, policies, and these Terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Thank You :)